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Frequently Asked Questions
It’s a one-stop shop for many government services in Sweden. They don’t make decisions themselves but can guide you in the right direction.
General information and guidance on various government agencies and their services. They can sometimes help you with forms or applications for other agencies free of charge.
Anyone in Sweden needing information or assistance with navigating government services.
They are the Swedish government agency responsible for taxes, Id-card, getting a personal or coordination number among other errands.
They assess and collect taxes, provide information about tax regulations, manage tax returns, and issue tax refunds.
Everyone living or working in Sweden who needs to file taxes and many more issues or errands.
It’s the agency that administers social security benefits in Sweden, providing financial support during various life situations.
Family benefits (child benefits), sickness and injury benefits (sick leave, parental leave compensation.)
Swedish citizens and residents who meet eligibility requirements.
They connect job seekers with employers and support Swedes in finding work. However, they will not find a job for you, but provide help.
Matching job seekers with vacancies, providing career guidance and interview prep, facilitating skills development programs, and assisting those facing challenges entering the workforce.
Anyone seeking employment in Sweden that are legally in the country.
They manage Sweden’s national pension system, ensuring a secure financial future for retirees.
Administer public pensions, provide information about the system, oversee premium pension options, and handle guarantee pension applications. If you have a pension from your home country, contact the Pension Agency for further assistans.
Everyone that have worked and lived in Sweden and/or move to Sweden.
They handle immigration and citizenship matters in Sweden.
Process applications for residence permits (work, study, family reunification, asylum), evaluate Swedish citizenship applications, issue travel documents, and provide guidance on immigration procedures.
Anyone seeking to reside or become a citizen of Sweden.
Sweden’s national police force, responsible for public safety and security.
Law enforcement (crime prevention, investigation, apprehension), maintaining public order (patrols, traffic control, crowd management), community policing, international cooperation, and victim support.
All residents of Sweden, including tourist visiting Sweden.
They safeguard Sweden’s borders and ensure the smooth flow of legitimate goods.
Control goods entering and leaving Sweden, collect customs duties and VAT, prevent smuggling of illegal goods, protect public health from harmful imports, and facilitate international trade.
Everyone importing or exporting goods to/from Sweden and everyone entering or exiting the country by land, sea, and air.
They manage prisons and oversee the rehabilitation of offenders.
Manage correctional facilities, provide rehabilitation programs for incarcerated individuals, supervise probationers, and offer support to victims of crime.
Public safety is enhanced through their work.
They represent the state in criminal cases and prosecute offenders.
Investigate crimes, decide on charges, prosecute cases in court, and safeguard the rights of victims.
Victims of crime seeking justice where laws are upheld.
They manage university admissions and oversee Sweden’s higher education system.
Oversee university applications, establish qualification frameworks, distribute government funding, promote internationalization, provide information for students, and evaluate foreign qualifications.
Students seeking higher education in Sweden and universities/colleges themselves.
